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Our Services

Hearing Screenings

Hearing Screenings

Hearing Screenings: simple screenings are performed to determine general degree of hearing/loss and whether more in depth testing is necessary.

Diagnostic Hearing Evaluations

Diagnostic Hearing Evaluations

A diagnostic hearing evaluation is performed to determine the degree and type of hearing loss (nerve loss or conductive loss). It includes air and bone conduction, speech reception thresholds and speech discrimination testing. In some cases the evaluation may include Impedance testing (a test of middle ear function). A diagnostic hearing evaluation is critical when determining hearing aid candidacy and possibly the need for a medical referral

Hearing Aid Consultation

Hearing Aid Consultation

During a consultation appointment the patient (and preferably a family member) meets with the Audiologist to discuss in detail the hearing test results, individual listening difficulties, listening demands, and potential treatment options including assistive listening devices and hearing aids. The consultation is designed to be informative. Under no circumstances is the patient pressured to purchase hearing aids and thoughtful consideration and discussion with family members is encouraged.

Hearing Aid Fitting and Follow Up (60 day trial period):

Hearing Aid Fitting and Follow Up (60 day trial period):

If after the consultation a patient chooses to purchase hearing aids, they will later be seen for a hearing aid fitting appointment. During this appointment the audiologist programs the devices specifically for the hearing loss and spends ample time instructing on use and care. The fitting appointment is very important however, regularly scheduled follow up adjustments are critical to success with hearing aids. During follow up appointments programming adjustments are made based on real life patient experiences. If for any reason the patient is unsatisfied within the first 60 days, they may return the devices for a full %100 refund.

Extended Wear Hearing Aids

Extended Wear Hearing Aids

The Hearing Institute is one of the few facilities in the valley to offer extended wear hearing aids. Unlike traditional hearing aids, extended wear devices can be worn invisibly 24/7 for months at a time, even while sleeping and showering. An experienced, certified and educated professional is critical to safely place these devices deep in the ear canal. The Hearing Institute is particularly well suited to fit extend wear devices due to the expertise of our Doctor of Audiology and our close relationship with the physicians of Desert ENT.

Visible Speech Mapping (VSM)

Visible Speech Mapping (VSM)

Used to verify proper hearing aid settings, VSM is a “real ear” measurement system that can measure the audibility of speech across the frequency spectrum by placing a microphone within the ear canal near the eardrum. This technology is useful in verifying that the hearing aids prescriptive settings are providing optimal audibility for speech.

Hearing Aid Check, Cleaning, Service, and simple modification

Hearing Aid Check, Cleaning, Service, and simple modification

The Hearing Institute employs an Audiologist Assistant specifically trained in service and repairs.

Our Story

Our Story

We recognize that people (particularly seniors) are bombarded with full page advertisements and direct mail pieces promising unbelievable savings (off of an inflated MSRP for a limited time only OF COURSE!) and technologies that sound too good to be true, and often are.

We believe that this kind of advertising approach may “make a sale” but rarely results in satisfied patients and long term success with hearing aids. Although we do not advertise in the same way as our competitors, we are and always will be at the cutting edge of technology.

You can trust that we will never artificially raise our everyday prices to offer a supposed “Discount”, nor will we participate in some of the “bait and switch” schemes prevalent in the valley right now. In fact, our best technologies are over 50 below suggested retail everyday. We have always believed that the best marketing is through word of mouth and we are focused on establishing long term trusting relationships, not one time hearing aid sales.

Our Team

Meet our friendly and professional team
DIRECTOR OF AUDIOLOGY
DIRECTOR OF AUDIOLOGY
Dr. Wade S. Zarella Au.D., CCC-A
Audiology Assistant
Audiology Assistant
Chelsea Turville B.A.
Human Resources Manager
Human Resources Manager
Dayna Meyer
Front Office Supervisor
Front Office Supervisor
Elaine Montez

Satisfied Clients

Check out our testimonials page for more fantastic testimonials!

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